Privacy Policy
This Privacy Policy describes how NXTOASIS (A Squire International) collects, uses, shares and protects personal information when you use our website, place orders or contact support. We process data in accordance with applicable Indian law, including the Information Technology Act, 2020, the Digital Personal Data Protection Act, 2023 and related rules.
Last updated: 11 October 2026
Information We Collect
- Account & contact — name, mobile number, email (if provided) and login/OTP verification details.
- Orders & shipping — delivery address, order history, payment method type (UPI / COD) and transaction references from our payment partner. We do not store full card details or UPI PINs.
- Support — messages you send via email, WhatsApp or contact forms.
- Technical — device and browser type, IP address, and cookies or similar storage needed for login session, cart and wishlist.
How We Use Your Information
- Process, pack, ship and track orders.
- Send order OTPs, confirmations and delivery updates.
- Provide customer support and handle returns and refunds.
- Improve the storefront, prevent fraud and secure accounts.
- Send optional marketing (WhatsApp / email) only where you have opted in or as permitted by law.
Sharing of Information
We share data only as needed with:
- Payment gateways and UPI partners to complete prepaid orders.
- Logistics and courier partners to deliver parcels.
- Hosting, SMS/WhatsApp and analytics providers under contract.
- Authorities when required by law or to protect our rights.
We do not sell your personal information.
Cookies & Local Storage
We use essential cookies and local storage for authentication, cart, wishlist and session hints so the site works correctly. Disabling these may break login or checkout.
If we use analytics or advertising tools (such as Google Analytics or Meta Pixel), they collect usage data to help us improve the website and measure marketing. You can manage these cookies from your browser settings.
Data Retention
Order and account records are kept for as long as needed for legal, tax, warranty and dispute purposes. Support chats may be retained to improve service. You may request deletion of your account data, subject to legal retention requirements. Data no longer needed is deleted or anonymised.
Security
We use reasonable technical and organisational measures to protect your data. No method of transmission over the internet is 100% secure, so please keep your OTP and device access private.
Your Rights & Choices
- Update your addresses and profile from your account.
- Request access, correction or deletion of your data by emailing support@nxtoasis.com.
- Withdraw consent at any time, without affecting past lawful processing.
- Opt out of marketing messages via the channel you received them on.
We aim to respond to requests within 30 days.
Children's Privacy
Our store is not directed at children under 18. We do not knowingly collect a child's data without verifiable parental consent. If you believe we have collected a child's data without consent, contact us and we will delete it.
Marketing & WhatsApp Messages
We send promotional messages only if you have opted in, for example at checkout or by messaging us. You can stop them at any time by replying STOP, using the unsubscribe link in an email, or contacting support. Order-related messages will still be sent.
Data Breach Notification
If a personal data breach occurs that is likely to affect you, we will notify the affected users and the relevant authorities as required by applicable law.